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Outsource Accelerator. Outsource Accelerator.2021-04-01.1.
Over the past six months, every negative emotion from doom and gloom, to outright panic has been vented in the Philippine media regarding the imminent...
Raven Naidoo , Mark Neville.Input Paper prepared for the Western.2005-01-01.91.
1 Executive summary Business Processing Outsourcing (BPO) is already a major industry in the Western Cape. Over 100 operations employ over 11,000 peop...
Jaewon Jung and Jean Mercenier.Jaewon Jung and Jean Mercenier.2010-01-01.30.
In a recent paper (Jung-Mercenier 2008), we developed a one-sector heterogeneousagents framework to model firms in the North as making explicit offsh...
Andrija Ražnatović.Andrija Ražnatović.2019-01-01.19.
There is a very high degree of certainty that management will take a closer look at a call center when considering outsourcing options because a call ...
Raven Naidoo ,Mark Neville .Raven Naidoo ,Mark Neville.2005-01-01.91.
Business Processing Outsourcing (BPO) is already a major industry in the Western Cape. Over 100 operations employ over 11,000 people, making it one of...
Bruce Stokes.2005-01-01.10.
Callers checking their credit card balance with American Express are likely to be greeted these days by the crisp, AngloIndian accent of an operator a...
服务外包蓝皮书编委会. 王力 刘春生 黄育华.1970-01-01.11.
文章介绍了哈尔滨市服务外包产业园建设。首先介绍了哈尔滨市服务外包产业发展概况,之后分别介绍了黑龙江动漫产业发展基地、黑龙江省地理信息产业园、黑龙江联通...
Alex Norta,Anton Vedeshin, Hando Rand, Simon Tobies, Addi Rull, Margus Poola, Teddi Rull.White Paper.2017-01-01.35.
This whitepaper addresses existing problems with conventional non-machine readable contracts. Such conventional contracts (CC) are complicated to set ...
服务外包蓝皮书编委会.中国服务外包产业发展报告(2013~2014).1970-01-01.11.
文章介绍了哈尔滨市服务外包产业园建设。首先介绍了哈尔滨市服务外包产业发展概况,之后分别介绍了黑龙江动漫产业发展基地、黑龙江省地理信息产业园、黑龙江联通...
王雅龄.
客户服务外包是生产社会化分工的延伸和细化,是通向个性化消费的正确途径。客户服务以及客户关系管理的载体和主要组成部分是呼叫中心。现代呼叫中心汇集信息、处...
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