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Brilli, Valentina;Crescioli, Giada;Missanelli, Andrea;Lanzi, Cecilia;Trombini, Massimo;Ieri, Alessandra;Gambassi, Francesco;Vannacci, Alfredo;Mannaioni, Guido;Lombardi, Niccolo.JOURNAL OF CLINICAL MEDICINE.2023-01-01.12(1).
This study describes the exposures and suspected intoxications in children (0-14 years) managed by an Italian reference poison control center (PCC). A...
Sliwinska, Justyna;Winska, Malgorzata;Nastula, Jolanta.REMOTE SENSING.2022-12-01.14(24).
Observations from the Gravity Recovery and Climate Experiment (GRACE) and GRACE Follow-On (GRACE-FO) missions can be used to estimate gravimetric exci...
Bortnowska, Hanna;Seiler, Bartosz.MANAGEMENT-POLAND.2022-12-01.26(2):1-23.
Due to the specific nature of their activities, chemical companies are exposed to significant reputational risk. One way to reduce this risk is by imp...
Zhao, Rui;Gabriel, Jose Luis;Martin, Jose Antonio Rodriguez;Feng, Zhe;Wu, Kening.FRONTIERS IN ENVIRONMENTAL SCIENCE.2022-11-22.10.
Soil provides a diverse and complex range of ecosystem services. Understanding the trade-offs and synergies among soil functions is foundational for e...
Cavalcante Nepomuceno, Thyago Celso;Cavalcanti Nepomuceno, Kessia Thais;Poleto, Thiago;Heuer de Carvalho, Victor Diogho;Seixas Costa, Ana Paula.SAGE OPEN.2022-10-01.12(4).
A misincentive is characterized as an incentive producing the opposite effect of motivating or preventing some specific action. In some circumstances,...
王一凡;邱圣頔;方丽.空运商务.2022-01-01.(12):46-49.
呼叫中心(Call Center)最早起源于民航业,从简单的人工热线电话开始,现代呼叫中心通过网络通信,共享网络资源,已经涉及到了计算机电话集成技术(CTI)、交互...
金亮;陆淳鸿;程永生;王雪方.中国管理科学.2023-01-01.(2):40-50.
专利保护制度是技术转移的重要制度保障,而专利授权又是技术转移并形成现实生产力的关键。针对由专利持有企业、品牌企业以及ODM组成的系统,建立不对称信息下包...
本刊编辑部;宋文景.中国民政.2022-01-01.(2):17-18.
依托"一热线、一平台、一网格化系统",提供"点餐式"服务.建立"12349"服务热线话务平台.低保失能老人或其家人拨打"12349"服务热线后,话务人员协助老人下单,由商家...
张薇.人力资源.2022-01-01.(22):70-71.
在通信市场总体增量放缓,竞争愈发激烈的当下,如何提高呼叫中心服务水平,提高客户满意度和忠诚度,是运营商面临的挑战之一。呼叫中心集约化培训体系构建的必要...
罗艳.中文科技期刊数据库(全文版)经济管理.2021-01-01.(8).
人才是世界发展的基石,合理培训是提高人才能力的最佳手段。呼叫中心在中国的发展起步较晚,但发展迅速。然而,由于呼叫中心培训不全面,人员素质参差不齐等缺陷,导...