账号登录  
无需注册，快速开始 注册账号

首页 >>> 呼叫中心

Prevalence of Voice Problems, Self-Reported Vocal Symptoms and Associated Risk Factors in Call Center Operators (CCOs): A Systematic Review
Nair, Chandini B.;Nayak, Srikanth;Maruthy, Santosh;Krishnan, Jisha B.;Devadas, Usha.JOURNAL OF VOICE.2024-01-01.38(1).
: Objective. The purpose of this study was to systematically review the available literature on the prevalence, self -reported voice symptoms, and ass...
Expanding recruitment outside designated service area to boost qualified applicant pool for Call Center
Koop, Nichole.TRANSPLANTATION.2023-10-01.107(10):98-98.

生成式AI赋能企业呼叫中心发展
亚马逊云科技.软件和集成电路.2024-01-01.(3):60-62.
作为重要的客户服务渠道,呼叫中心是许多企业用来与客户构建稳固关系的窗口.生成式AI热潮的兴起为呼叫中心的管理带来了前所未有的机遇.然而,利用大语言模型及其他...
商业银行呼叫中心客户管理分析
赵玉涛.中文科技期刊数据库（全文版）经济管理.2024-01-01.(2).
随着企业经营理念逐步向以顾客为中心的导向转变,所以服务已成为企业最主要的竞争因素。在当今的时代,客户管理品质的好坏,以及对于商品或服务的满意程度,已成评价...
私自开通用户手机套餐，谁在侵害消费者权益？｜新京报快评
新京报.2024-03-13.百度百家号.
据央广网报道，黑龙江的姚先生反映，2023年11月份查询话费账单时，发现从2023年9月份开始，每月都扣一个9.9元的增值服务费，客服人员说是他办理了彩铃业务。但其...
Assessment of Qatar's Health Care Community Call Center Efficacy in Addressing COVID-19 Pandemic Health Care Challenges: Cross-Sectional Study
Waheed, Muhammad Atif;Al Mannai, Lolwa;Khudadad, Hanan;Alenbawi, Jamil;Mansaray, Mariama Aminata;Al Abdulla, Samya.JMIR FORMATIVE RESEARCH.2024-03-11.8.
Background: The global COVID-19 pandemic caused by SARS-CoV-2 created many unprecedented challenges for health care organizations worldwide, placing a...
Transformative synergy: SSEHCET-bridging mobile edge computing and AI for enhanced eHealth security and efficiency
Humayun, Mamoona;Alsirhani, Amjad;Alserhani, Faeiz;Shaheen, Momina;Alwakid, Ghadah.JOURNAL OF CLOUD COMPUTING-ADVANCES SYSTEMS AND APPLICATIONS.2024-02-08.13(1).
Blockchain technologies (BCT) are utilized in healthcare to facilitate a smart and secure transmission of patient data. BCT solutions, however, are un...
The role of salmon aquaculture eco-certification in corporate social responsibility and the delivery of ecosystem services and disservices
Rector, M. E.;Filgueira, R.;Grant, J..MARINE POLICY.2024-02-01.160.
Aquaculture eco-certification is especially relevant in salmon farming where it has emerged as a popular corporate social responsibility (CSR) strateg...
Connecting competitor, stress-tolerator and ruderal (CSR) theory and Lund Potsdam Jena managed Land 5 (LPJmL 5) to assess the role of environmental conditions, management and functional diversity for grassland ecosystem functions
Wirth, Stephen Bjorn;Poyda, Arne;Taube, Friedhelm;Tietjen, Britta;Mueller, Christoph;Thonicke, Kirsten;Linstaedter, Anja;Behn, Kai;Schaphoff, Sibyll;von Bloh, Werner;Rolinski, Susanne.BIOGEOSCIENCES.2024-01-22.21(2):381-410.
Forage offtake, leaf biomass and soil organic carbon storage are important ecosystem services of permanent grasslands, which are determined by climati...
The MeSH heading "Call Center" is due for an update: why we recommend the more precise heading "Emergency Medical Communication Center"
Harring, Astrid K. V.;Blinkenberg, Jesper;Brattebo, Guttorm;Hjortdahl, Magnus;Idland, Siri;Iversen, Emil;Leonardsen, Ann-Chatrin. L.;Zakariassen, Erik;Jorgensen, Trine M..SCANDINAVIAN JOURNAL OF TRAUMA RESUSCITATION & EMERGENCY MEDICINE.2023-12-04.31(1).
Call centers can be found in various industries. However as a Medical Subject Heading (MeSH) the term "Call centers" does not reflect the critical pur...