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Wenstrup, Jonathan;Blomberg, Stig N.;Christensen, Hanne;Folke, Fredrik;Christensen, Helle C.;Kruuse, Christina.NEUROLOGY-CLINICAL PRACTICE.2023-12-01.13(6).
Background and Objectives Recognition of stroke/TIA symptoms by emergency medical services (EMS) is instrumental in providing timely recanalization tr...
Gibbs, Jennifer L.;Eisenberg, Julia;Nekrassova, Dina.JOURNAL OF INTERNATIONAL MANAGEMENT.2023-12-01.29(6).
This study examines the ways in which perceptions of equity are socially constructed among contractors involved in global offshoring arrangements. A c...
Maleyeff, John;Corlu, Canan Gunes.INFORMS JOURNAL ON APPLIED ANALYTICS.1970-01-01.
This article presents a customized decision support system for labor allocation at Henkel Corporation's Loctite adhesives call center, which mainly se...
Gupta, Kishu;Saxena, Deepika;Gupta, Rishabh;Singh, Ashutosh Kumar.CLUSTER COMPUTING-THE JOURNAL OF NETWORKS SOFTWARE TOOLS AND.1970-01-01.
With the vigorous development of cloud computing, most organizations have shifted their data and applications to the cloud environment for storage, co...
Bahmani, Navid;Yazdanparast, Atefeh.INTERNATIONAL JOURNAL OF BANK MARKETING.1970-01-01.
PurposeWith the goal of helping consumers bounce back from the financial challenges they faced as a result of the COVID-19 pandemic, many firms develo...
Windels, Kasey;Mueller, Sophia;Wei, Xiaofan;Chen, Huan.JOURNAL OF ADVERTISING.1970-01-01.
Public service announcements (PSAs) are messages disseminated by governments and nonprofits to serve the public interest. In emphasizing social good, ...
Xiao, Tingting;Chen, Chen;Dong, Mianxiong;Ota, Kaoru;Liu, Lei;Dustdar, Schahram.IEEE-ACM TRANSACTIONS ON NETWORKING.1970-01-01.
Utilizing the stable underlying and cloud-native functions of vehicle platoons allows for flexible resource provisioning in environments with limited ...
中国有线电视.2023-01-01.(12).
12月7日晚,江苏省广电有线信息网络股份有限公司无锡分公司(简称江苏有线无锡分公司)96296热线话务硬件平台顺利割接至江苏有线省公司。这标志着全省呼叫中心整合...
高鹏;张萌.智能矿山.2023-01-01.(12).
随着煤矿智能化建设项目的持续推进,煤矿原有的模拟电话系统已无法适应呼叫中心业务数字化升级的要求,且在原有程控交换机上进行业务配置升级,也已无法获得相关设...
Zhang, Qin.MATHEMATICS.2023-11-01.11(22).
When the call center queuing system becomes complex, it turns out that the static routing policy is not optimal. This paper considers the problem of t...